We never call our products non-comedogenic, hypo-allergenic, natural, etc. Why? Because FDA [the federal agency having regulatory oversight over the NAICS Industry of Health & Beauty] has determined these to be Marketing Terms: meaning there are no requirements a company must meet, nor industry standards to adhere to in order to use these notations on a topical product. We simply think that it is an obviously grey-area, based on the FDA determinations, and thus we do not think it would be ethical to note these on our products. We also wonder when companies note on their products (as if they were scientific-fact, and not as a marketing term - as the FDA has determined them to be) what other areas a company considers “grey" and tweaks. You can access some applicable FDA reports, on these Marketing Terms, on our FAQ web-page.

We never SPAM or share your information with anyone, ever. All emails you receive are related to an order you have placed or an inquiry you have made. No weekly spam newsletter here! Some companies just don’t get it: at the House of Deming, we value your right to privacy and your ownership of your email account.

We charge a FAIR shipping and handling rate as well as ship orders in a timely manner. In the e-commerce universe, it seems outrageous to buy a $30 product, and then pay $20+ for shipping & handling. Some companies are simply stuck attempting to apply archaic business policies embraced in the 80s to their e-commerce sites: not House of Deming.

Our commitment to providing Effective, Filler-Free products, is based on science and technology not simply "natural." Case in point: we would never use a 'natural* preservative as they are ineffective at killing all bacterias & molds. We do, however, attempt to use Certified Organic ingredients when available. As well as, ensure we use the highest quality derivative of an ingredient in all of our products.

We spend our costs on ingredient research and formulations. You are not paying for huge advertising expenses, a “tech-team", marketing department, or shipping department: we do all this ourselves. In line with this ideology, we do not have a physical retail location: the costs and headaches of dealing with utilities, hiring, training, sitting at a cash-register, supervising someone sitting at a cash-register, etc. are unappealing to us: we are not into old-fashioned retailing methods. They are burdensome, costly, and labor-intensive. With the ability to reach our customer-base via eCommerce, traditional retailing methods are simply moot. Additionally, our target market tends to consist of early-adopters, who utilize online shopping in their daily lives, as well as live in large USA Metropolitan areas, Europe and Austral-Asia. Thus, it makes little sense for us to open a retail location. As an eTailer, we use email, solely, for Customer Service: another cost-efficient policy that allows us to keep our costs down and our prices fair. And, as our customers know, we do answer email inquiries expeditiously. Additionally, in an effort to avoid wasting resources we do not print glitzy 20-page catalogues, instructions, etc: all information is published online, and accessible 24/7, - this helps us avoid contributing to the unnecessary consumption of limited natural resources. We do include a simple 1-page flyer with all orders so you remember who you ordered from :) But all applicable information is accessible online 24/7.

Finally, we would rather be the skin care products of choice for an individual for a long-long time, then sell one-time only to many different customers. Our 70% Repeat-customers rate is an indication of our commitment to our customers. Sales figures alone are not our idea of success or failure: a repeat sale is our bench-mark for success and our goal.