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Order Processing: Orders are shipped using the US Postal Service, Priority Mail & Global Priority Mail. Orders are shipped Tuesdays and Fridays. You will receive an e-mail confirmation when your order has been shipped. If you do not get one, check your SPAM email box.
Domestic Orders: We ship using United States Postal Service Priority Mail for a flat-fee of $4.95 for every 4 items, estimated delivery of between 2-4 days. You will receive a tracking # from USPS.com when your package ships.
Shipping to Canada: As standard, we ONLY charge actual postage to ship out of the USA: no extra handling charges or hidden fees. We charge a flat-fee of $9.95 for every 3 items shipped Priority Mail International in 1 envelope. One envelope will only hold three products. When ordering and shipping internationally you will automatically be charged $9.95 for every three items you purchase. Priority Mail International, is estimated at between 5-25 business days for delivery. We do not guarantee international delivery times, given it is dependant upon the Canada’s Custom’s Office procedures. If this is not quick enough for you, you need to pay for EXPRESS shipping. Again, we only charge for actual postage. Express shipping costs begin at $25 for every 3 items and this option is available on the checkout page.
Shipping to Europe, SE/Central Asia, S. America, Middle East, Australia: Shipping to Europe, SE/Central Asia, S. America, Middle East, Australia: As standard, we ONLY charge postage to ship out of the USA: no extra handling charges or hidden fees. We charge a flat-fee of $11.95 for every 3 items shipped Priority Mail International in 1 envelope. One envelope will only hold three products. When ordering and shipping internationally you will automatically be charged $11.95 for every three items you purchase. Priority Mail International, is estimated at between 5-25 business days for delivery. We do not guarantee international delivery times, given it is dependant upon the Europe/Asia's Custom's Office procedures. If this is not quick enough for you, you need to pay for EXPRESS shipping. Again, we only charge for actual postage. Express shipping costs begin at $30 for every 3 items and this option is available on the checkout page.
Shipping outside of USA - general information: When the shipping address is located in a country that does not accept GPM, we will ship the order Airmail letter, and send a bill, payable before the order is shipped, for the additional s/h that may be required: note we will only charge you for postage for Airmail letter, which is based on the weight of the package. In some cases orders are shipped Airmail Letter Post when the Destination Country does not allow GPM, or if the order has an extremely large package- size or weight.
Return Policy: Items in new & unopened condition returned within 30 days of purchases, will be issued a refund [excluding shipping and handling] or exchange, based on customer preference. Unfortunately, we cannot refund goods that have been opened.The customer is responsible for any shipping charges on returned goods unless the return is an error on behalf of the House of Deming.
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